"Ask me don't pass me" - our easy to follow number 1 Food truck rule here's why.

On our Food Truck - we strive to deliver an exceptional experience—not just through our delicious, globally inspired, gluten-free street

food, but also in how we operate. One of the golden rules that guides us is "Ask Me, Don’t Pass Me." It’s a simple concept, but it’s vital to our success and ensures both our team and customers receive the best service possible.

"Ask Me, Don’t Pass Me" Defined
In the bustling environment of a food truck, small tasks and interactions can easily slip through the cracks. That’s why this rule is so important. If a team member sees something that needs attention—whether it’s a guest needing service, a question from another team member, or a task that can be done quickly—they don’t ignore it or pass it off. Instead, they step in and take ownership. By asking how they can help, they ensure that nothing is overlooked and everything runs smoothly.

Why It Matters
When you’re working in a fast-paced, close-knit environment, even the smallest delay or oversight can cause a ripple effect. If a guest waits too long, if a miscommunication leads to the wrong order, or if a crucial task is missed, it can throw off the entire operation. By ensuring that our team is always communicating, always taking responsibility, we avoid these potential problems and keep everything on track.

The Second Meaning
But there’s another reason why "Ask Me, Don’t Pass Me" is so important to us—one that’s unique to the challenges of working in the tight quarters of a food truck. Constantly crossing over each other, bumping into bodies, or trying to manoeuvre around in a small space doesn’t just slow down production—it can be downright dangerous.

When you have hot fryers, stoves, and food on the move, a bump in the wrong direction can lead to serious accidents. "Ask Me, Don’t Pass Me" also means that our team is mindful of their space. Rather than squeezing past each other or interrupting the workflow, they ask for what they need or coordinate with their teammates. This keeps the operation safe, efficient, and irritation-free.

By following this rule, we’re not just preventing accidents; we’re making sure that everything moves smoothly. No unnecessary interruptions, no slowdowns—just a focus on creating the best experience for our customers.

Excellence in Every Bite
When you visit The Feel Good Foodie, you’re not just getting great food—you’re getting an experience built on trust, communication, and safety. Our team’s commitment to "Ask Me, Don’t Pass Me" ensures that we deliver operational excellence every time, whether it’s in the quality of our food or the efficiency of our service.

We’re here to make sure that every bite you take is outstanding, and every visit to our truck is a smooth, enjoyable one.